Return and Refund Policy  

  • Return: Jetkratom will not accept returns on products that you have purchased. Whatever the reason if the product has arrived in your city, it is entirely the responsibility of the buyer.
  • Shipping: If the product is checked by customs and held for 2-3 months, Jetkratom will exchange with a new product and there will be no refund. If the product is damaged due to a shipping error such as a broken package and the product is spilled, Jetkratom will replace it with a new product when you make a subsequent purchase.
  • Refunds: The buyer cannot file a refund because the product price includes shipping and 50% of the money received to pay for the product shipping costs. Whatever the mistake and damage the buyer can apply for the replacement of a new product with the condition that if the purchase is above $ 200, the buyer must buy 1 kilograms and Jetkratom will replace the damaged product on the previous shipment.


Contact Us

If you have any questions on how to return your item to us, contact us

Thank you,